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About Us

AGFY Tech Solutions is a full-service outsourcing partner. We build dedicated teams for customer service, IT support, AWS cloud and specialised roles.

Contact

  • Unit 707 Avida One Park Drive, BGC, Taguig City 1635, Philippines
  • careers@agfytech.com
Dedicated offshore teams · Manila

Offshore teams that run like your own

AGFY builds dedicated customer service, IT support and cloud teams in the Philippines. They work your hours, in your systems, to your standards.
Explore Our Services
careers@agfytech.com
About AGFY

You get a team, not a ticket queue

We are an outsourcing partner based in Bonifacio Global City, Manila. We hire, train and manage people who work on your account and nobody else's: customer service, IT support, AWS cloud, accounting and sales. They sit in your tools, join your stand-ups and learn your product. The difference from a call centre is that no one here is splitting their week across four other clients.
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Customer Service

Technical and non-technical. Troubleshooting and integrations at one end, orders and billing at the other.
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Customer Service

IT Support, End to End

Technical and non-technical. Troubleshooting and integrations at one end, orders and billing at the other.
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IT Support, End to End

AWS Cloud Services

Technical and non-technical. Troubleshooting and integrations at one end, orders and billing at the other.
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AWS Cloud Services

Let’s build something that works

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How We Work

From first call to a working team, in four steps

Scope the requirement

A 30-minute call on what the role covers, the hours and the tools. We write the brief with you.

Source the team

We screen for English on live video, test the actual work and shortlist. You interview and choose.

Onboard and train

Your new hires learn your product and SOPs inside your systems, with a named manager from day one.

Run and report

The team runs your hours with weekly reporting, QA reviews and a replacement guarantee.

Scope the requirement

A 30-minute call on what the role covers, the hours and the tools. We write the brief with you.

Source the team

We screen for English on live video, test the actual work and shortlist. You interview and choose.

Onboard and train

Your new hires learn your product and SOPs inside your systems, with a named manager from day one.

Run and report

The team runs your hours with weekly reporting, QA reviews and a replacement guarantee.

Scope the requirement

A 30-minute call on what the role covers, the hours and the tools. We write the brief with you.

Source the team

We screen for English on live video, test the actual work and shortlist. You interview and choose.

Onboard and train

Your new hires learn your product and SOPs inside your systems, with a named manager from day one.

Run and report

The team runs your hours with weekly reporting, QA reviews and a replacement guarantee.

Scope the requirement

A 30-minute call on what the role covers, the hours and the tools. We write the brief with you.

Source the team

We screen for English on live video, test the actual work and shortlist. You interview and choose.

Onboard and train

Your new hires learn your product and SOPs inside your systems, with a named manager from day one.

Run and report

The team runs your hours with weekly reporting, QA reviews and a replacement guarantee.

Tell us the queue you are trying to clear or the role you cannot fill locally. We will come back within one business day with what it would take.

Tell us what you need
Why Businesses Outsource To Us

Top of the market, and easy to work with

We hire from the top of the Manila talent pool and screen harder than anyone. Live English assessment, work-sample testing and reference checks before you ever see a CV. And we stay easy to deal with: a named account manager, weekly reporting, and answers the same day instead of a ticket number.
  • Top-of-market, degree-qualified people
  • Cover across every time zone you sell in
  • One partner for support, IT and cloud
  • Scale up for peaks, scale back after
Ready when you are

Tell us what you need and we will scope a team around it

Get a Free Consultation